About us

SteelRiver Logistics Pty Ltd

SteelRiver Logistics is a privately held, Australian-owned third-party logistics provider. Founded in Perth in 2008, we store, pick, pack and deliver for about 60 customers in health, retail, FMCG and the resources sector from three distribution centres.

Company at a glance

Legal entity: SteelRiver Logistics Pty Ltd, privately held, Australian owned
ABN: 59 412 088 731
Founded: 2008, Perth
Head office: Lot 14 Kewdale Road, Kewdale WA 6105 (co-located with the Perth DC)
Services: Warehousing, pick and pack, cross-dock, distribution, line haul and last-mile delivery; ambient and temperature-controlled storage
Sites: Three distribution centres: Perth (head office and flagship), Brisbane, Newcastle
Workforce: About 320 people: Perth about 130, Newcastle about 95, Brisbane about 75
Revenue: About AUD 84 million a year
Customers: About 60 active customers. Health about 35%, retail about 25%, FMCG about 25%, resources (mining, construction and energy supply) about 15%
Fleet: 28 SteelRiver heavy vehicles (Brisbane 14, Newcastle 8, Perth 6) plus contracted line haul, including 4 line haul subcontractors at Perth for WA regional and Pilbara runs

Operating principles

Safety is non-negotiable

No delivery, deadline or customer request is worth someone getting hurt.

Customers come first

We earn repeat business by doing what we say, on time, every time.

Plain talking

We say what we mean, raise problems early and listen to the people doing the work.

We invest in our people

Lateral moves and development come before redundancy.

We measure what matters

We track the numbers that tell us whether people are safe and customers are served.

Change programs for 2027

Warehouse Management System rollout

A group WMS with voice-pick replaces paper pick lists. Perth DC is the pilot site, followed by Newcastle and then Brisbane.

Perth DC Zone D expansion

A new pick zone at the back of the Perth warehouse, with its own dock door (D1), built to service a new retail contract with Kingston Retail Group.

National safety transformation program

Sponsored by the Operations Director, Sarah Ko. Focus areas: psychosocial risk, plant and forklift hazard control, and consultation effectiveness. Perth DC leads the consultation stream.

Recognition

SteelRiver Star: Quarterly, $500 per winner. Peer or manager nomination, endorsed by the DC Manager and approved by the Operations Director.
Operations Director's Award: Annual, $2,500, decided by the Operations Director.
CEO Letter of Commendation: Awarded by the CEO as warranted.

Support lines

Conduct hotline: 1800-SRL-LINE: Run by an external provider for conduct and whistleblower reports. It is not the EAP.
Employee Assistance Program: 1800-SRL-EAP: External provider, 24 hours a day, 7 days a week. Up to six free confidential sessions per issue.

Key systems

MyOSH: SteelRiver's WHS information system and single system of record for incidents, near misses, hazard reports, the risk register, actions, consultation records, toolbox attendance and inspections. Workers use it through the SteelRiver Safety Portal.
Warehouse Management System: Group WMS with voice-pick, replacing paper pick lists. Perth is the pilot site.
SharePoint: Controlled document library and the SDS library (/Perth-DC/WHS/SDS).
Limble CMMS: Plant maintenance, cross-referenced to the plant register by asset ID.
SRL HR system: Employee records, KPIs, check-ins, training register.
Microsoft Teams and Outlook: Cross-site meetings and the SteelRiver meeting calendar.

Customers, contractors and partners

CityWide Health: Customer. Health-sector customer and one of SteelRiver's top three by volume. All CityWide volume is handled at Perth DC in a dedicated bay in Zone A.
Kingston Retail Group: Customer. Retail customer whose new contract drives the Perth DC Zone D expansion.
Quotex Industrial: Contractor. Construction contractor for the Zone D build; supplies SWMS.
ProForce Cleaning Pty Ltd: Contractor. Primary cleaning contractor at all three sites. Site Lead Connor Vass.
Line haul subcontractors: Contractor. Four at Perth for WA regional and Pilbara runs; workers of their own PCBUs.
Labour hire provider: Contractor. Flexes the Perth workforce in peak periods.
MyOSH: Supplier. WHS information system platform provider.
DFES: Emergency service. Primary emergency agency for Perth DC.