Work health and safety

How we manage WHS

SteelRiver's WHS management system is aligned to AS/NZS ISO 45001:2018, with risk management aligned to AS ISO 31000:2018. The National WHS Manager owns the system. Each year's objectives are set in the WHS Management Plan (SRL-CR-012).

Our WHS commitments

Board targets: Zero fatalities; LTIFR below 2.0 per million hours worked; A downward TRIFR trend
Risk appetite: Conservative
Perth legislation: Work Health and Safety Act 2020 (WA) and Work Health and Safety (General) Regulations 2022 (WA). Regulator: WorkSafe WA
Standards: AS/NZS ISO 45001:2018 (WHS management systems) and AS ISO 31000:2018 (risk management)

Duty holders

Section references are to the WHS Act that applies at each site. For Perth, that is the Work Health and Safety Act 2020 (WA).

PCBU (s.19): SteelRiver Logistics Pty Ltd
Officers (s.27): Board, CEO, CFO, Operations Director, National WHS Manager, Head of People and Culture, Chief Customer Officer
Workers (s.28): Everyone else, including DC Managers, Operations Managers, the WHS Coordinator, supervisors, leads, HSRs, casuals, labour hire and contractors' workers
Other persons (s.29): Visitors, customer drivers and delivery-site staff
Other PCBUs with shared duties (s.46): Quotex Industrial, ProForce Cleaning, line haul subcontractors, the labour hire provider, customers whose vehicles enter site, MyOSH and plant hire suppliers

Work groups and health and safety representatives

HSRs are elected for three-year terms.

Site	Work group	HSR	Notes
Perth	WG1 Inbound and putaway	Carlos Mendes
Perth	WG2 Picking and packing (Zones A to D)	Brendan O'Connor	Deputy HSR: Sue Wing
Perth	WG3 Dispatch and loading	Janelle Cooper
Perth	WG4 Drivers and yard	Sione Tupou
Perth	WG5 Inventory, returns and site administration	Rachel Chen	Perth HSR delegate on the National HSE Committee
Brisbane	Warehouse	Eli Rosario	National HSE Committee member
Brisbane	Dispatch and cold chain	Mary Wong
Newcastle	Whole site	Jenna Thrupp	National HSE Committee member

HSR and worker rights

s.68 powers and functions of HSRs
s.70 information and facilities for HSRs
s.84 any worker may cease unsafe work
s.85 HSR may direct that unsafe work cease
s.90 provisional improvement notices (after training)
reg 38(4) HSR may request a review of control measures

Committees

Perth DC WHS Committee

Purpose: Site health and safety committee for Perth DC (s.75 to 79)
Chair: DC Manager (Lisa Anand)
Members: WHS Coordinator, Operations Manager, the four shift supervisors, the five Perth HSRs, one worker representative per major work group and a rotating line haul subcontractor attendee
Meets: Monthly, second Wednesday, 10:00
Quorum: Half the members, including one HSR
Standing agenda: Previous incidents, risk register update, hazard reports, training and toolbox status, regulator and customer updates, change management, other business
Records: Minutes kept 7 years and available to any worker

National HSE Committee

Purpose: Cross-site consultative body for all three DCs; the Group WHS Committee referred to in the WHS Policy
Chair: WHS Coordinator, Perth (Daniela Marquez)
Members: 8 voting: the Chair, Secretary Maya Atherton, HSRs Eli Rosario, Jenna Thrupp and Rachel Chen, supervisor rep Darren McCrae, contractor rep Connor Vass (ProForce) and a rotating worker rep. Non-voting: sponsor Priya Sharma and observer Tariq Ahmed
Meets: Monthly, first Tuesday, 13:00 AWST for 90 minutes, Perth DC boardroom with Teams for Brisbane and Newcastle. A 3-hour quarterly extended review replaces the March, June, September and December meetings
Quorum: Five voting members, including at least one HSR
Charter: SRL-CR-015
Records: Minutes to members within 5 business days; site briefing within 10 business days

Consultation at Perth DC

Elected HSRs for every work group
The Perth DC WHS Committee and the National HSE Committee
Pre-start toolbox talk each shift (10 to 15 minutes, supervisor-led)
Fortnightly paired site walks by a supervisor and an HSR, rotating through Zones A to D, the docks and admin
WHS suggestions inbox, checked weekly by the WHS Coordinator and acknowledged within 7 days
Weekly WHS digest and urgent SMS to supervisors and HSRs
Pictographic SOPs and translation through People and Culture
Consultation surveys

Issue resolution

The agreed procedure (SRL-CR-032) is used at every site. HSR and worker rights under s.84, s.85 and s.90 apply at any time, regardless of these steps.

1The worker raises the issue with their supervisor or HSR. It is recorded on the WHS Issue Resolution Form (SRL-CR-068).
2Site-level resolution: supervisor with the HSR, escalating to the WHS Coordinator and then the DC Manager or Operations Manager. Target: 2 business days.
3If unresolved, the HSR refers it to the National HSE Committee (next meeting, or earlier if urgent). At Perth it is also tabled at the Perth DC WHS Committee.
4The committee resolves it within its authority or makes a recommendation.
5The Chair escalates to the National WHS Manager with a documented recommendation.
6The National WHS Manager refers it to the Operations Director or CEO.
7Any party may ask the regulator to appoint an inspector (s.82) once reasonable efforts have failed.

Incident reporting timeframes

Full requirements are in the Incident Reporting and Investigation Procedure (SRL-CR-035). Every incident is recorded in MyOSH.

Incident type	Report within	Reported by and to
First aid and near miss	24 hours	Supervisor to WHS Coordinator
Medical treatment injury	24 hours	WHS Coordinator to National WHS Manager
Lost time injury	8 hours	National WHS Manager to CEO
Notifiable or dangerous incident (s.38)	Immediately	National WHS Manager to the regulator
Property damage	48 hours	As set out in SRL-CR-035